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Marggie May Malcolm
Highly recommended it. My kids have myopia and the lenses in the store can control their myopia thankfully. The staff is well trained, patient, knowledgeable, and kind. They even help clients from overseas! Positive experience!
24.7.2018 Very friendly and excellent services. Looking forwards to visit the shop next year. Richardo Link
to say that the service is good is an understatement. Brian is not just knowledgeable, honest, patient, kind and extremely good with children, he is definitely the best optometrist i have had the good fortune to see.the followups are extremely thorough and he doesn't leave anything to chance. for my own orth k treatment (disclaimer i'm one of the very few that has seen very slow progress), brian has actually spent several(actually many) sessions sitting down with me to brainstorm the issues, and all this without any further costs for me. he doesn't push any of the services he provides, he lays out the facts and issues that the patient/customer might face and lets them decide what course of treatment they would like to pursue, no pressure at all. he treats all his customers like old friends(obviously not good for profit) and tries to ensure they get the best deal possible. above all, he is extremely responsible and spares no expense to guarantee customer satisfaction. did i mention how good he is with children? the place is a little cramped, so prospective customers should make a call ahead to make an appointment to avoid disappointment. be patient, if he's busy, it will be well worth it in the end. cheers brian, and thank you for all your assistance so far.my only regret is that i've only recently discovered the existence of your shop, i would have saved myself a lot of anguish.
I was met with kind hospitality and professional service at Aerov. Brian is a friendly and welcoming guy-- he is definitely knowledgeable in his field and never hesistated to share his wealth of knowledge. Highly recommended optometrist to go to :)
Brian was extremely helpful in addressing my eye concerns and gave very detailed answers. Very patient and honest!
Brilliant guy! Super considerate and friendly! I appreciate his honesty and integrity, making me feel very at ease with his service. Would defo recommend friends down for his services!!
Very personalised service by Brian. He is a true professional whose interest is only for you. Everything is explained in simple terms, and he is very detailed when reviewing my situation - without any hardsell at all. Thank you Brian.
Jamie MP Low
Brian provides very personal and professional service. Recommend!
I was recommended to consult Brian after having headaches. Knowing my apprehension, he was extra patient and jovial while examining my eyes and was advised to get a pair of reading glasses. Thanks Brian for your professional service and going the extra mile to direct us to our car distance away! I am impressed by his knowledge and passion in his field. Would highly recommend AeroV :)
Brian gave the most comprehensive checked and report I have ever received. Highly recommended.
Brian is the first optometrist in my life to give me such a detailed report about my eyes. He is very patient and is certainly very professional in handling my case. Thumbs up for a beyond five stars service by Brian!
Brian is patient, reassuring, and makes sure you understand by putting the complex medical jargon in layman's terms.
Brian is very patient and never fails to share about the knowledge towards eye health. He started off the session by understanding more about the history of my eye health, assessed current eye condition and suitability for Ortho-K, advised on eye care, answered all the queries I have towards Ortho-K. Reassurance was constantly provided towards the management. The in-house trial of Ortho-k lenses also addressed my anxiety towards the comfort level of wearing the lenses. Brian also showed the images of my eye and interpreted the images very clearly. Brian also sent me a copy of my medical report with management plan clearly stated. It will be very handy should the client intend to visit an ophthalmologist for further follow-up on existing eye condition. Whether you are planning to prescribe an Ortho-K lenses or to do a regular eye check, Brian is the person to look for!
Brian is a very professional, patient and jovial optometrist. My children did their eye checks and his service is very good.
Chloe Yap Pei Han
Want to thank Brian for following up closely on my two boys' ortho k lens progress even though we are not his customers. He is a very caring, patience , passionate and professional optometrist. He clarified on the questions and doubts that we, parents had. He is very concern about my boys' eyes progress and gave us assurance. He also provide solutions on the ortho k lens' issues that my boys' are facing and put it in the reports and emailed to me. Few months ago, one of my boys had eyelid blocked gland (Chalazion), visited our own optometrist and eye specialist twice but the lump was still there and no proper advice given. Thank God that Brian contacted me again, reminded me to take my boys for eyes' review and to my surprised, he even taught me the proper way on how to do warm compress. Now the lump is totally gone. Feel kind of disappointed with our current optometrist which didn't provide such good service to us and sometimes we were not properly updated on our boys' eyes progress and health. Brian, thank you once again. You treat the people with heart! Will not hesitate to recommend more friends who is in need. Keep it up !!!
The optometrist is very enthusiastic and professional.
I'm a low myope, one of those people who will take out their glasses from their bags when they are in lectures or squint their eyes to see the menu at the back of a food kiosk counter. I struggled with trying the usual ways to look good. I made various pairs of spectacles but rarely find a good fit because of my petite frame that is too small for adult sizes but too big for child sizes. I tried various brands of contact lenses, hard lenses and lubricants but never exceeded more than 3 hours of wear because of dry eyes. At the end of the day, i had a pretty low motivation to wear glasses, because i simply loathe wearing them if i am all dressed up for occasions. At the same time, being a low myope meant that I could still get away without correction throughout most of the day. This became more of a bother when i started to travel abroad and had to switch between glasses and sunglasses. I was skeptical with LASIK because of the potential dry eye complications; furthermore i was already plagued with dry eyes and i definitely do not want to aggravate it. I read about orthokeratology and decided to give it a go because i am traveling frequently nowadays. I made my appointments at AeroV with Brian and was pleasantly surprised at the set-up of the practice. It was not like the typical optical shops and had a smaller range of frames. His practice was focused more on prescribing orthokeratology lenses. He went through every detail of how it would be like to be on this regimen and educated me thoroughly. I was fitted with the trial lens before being fitted a custom made lens that suited the curvature of my cornea. During the first month of my lens wear, my vision was, honestly, fluctuating slightly. I was seeing shadows around objects as well. Brian was assuring and motivating at each follow up and it kept me encouraged to wear the lenses every night without fail. This was all part and parcel of the correction process and i had to be patient. From the second month onwards, i experienced fewer episodes of seeing fuzzy images around objects. Even with that, i was already seeing 6/6 on both eyes and the vision stayed clear even towards the end of the day. Recently, i went for a trip overseas and was deeply pleased with the results. I could navigate around confidently and vision is now good. The benefits reaped from this lens wear regimen are definitely worth it. It was low maintenance and convenient even overseas. No matter how tired i was, I made sure to put on the lenses every night before sleep. This takes me only a few minutes and i could not imagine going back to the vision i had before i started orthokeratology. Throughout this, Brian made sure to stay contactable even during non-office hours in case you have any issues with the lenses. I highly recommend anyone who has similar problems as i do to go for orthokeratology and approach Brian at AeroV for your customised assessment and fit.
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