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Customer Reviews

AeroV
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Jion Ong
Jion Ong
2021-02-26T11:23:50+0000
I went for an assessment for presbyopia contact lenses while my 8 year old boy was assessed for possibility of shortsightedness. Brian and his team were very patient in carrying out the assessments which was very thorough and no rush through at all. Upon knowing that I had done lasik and probably not very ideal for soft lenses, he explained my options in detail. My son was also assessed to be longsighted and no need for glasses prescription. Nevertheless they were still very friendly, patient and even let us play on the claw machine foc before we left. Highly recommended! Thank you.
Celeste Goh
Celeste Goh
2021-01-21T06:44:35+0000
The service is excellent and the staff are all very friendly and helpful
Suthesh Arthur Selvaratnam
Suthesh Arthur Selvaratnam
2021-01-19T02:14:35+0000
Brian and his team are very attentive and prompt in their responses and attention to detail. They were detailed in their explanation and patient when showing my daughter on how to manage her Ortho K lens usage. I would recommend them for sure.
Shirley Opl
Shirley Opl
2020-12-30T09:18:26+0000
Renewed my Ortho K lens, good services. My girl enjoyed the Football Soccer Table, awaiting for the setting up of Claw Machine. 😆
Beatrice Ng
Beatrice Ng
2020-12-23T07:35:23+0000
Super friendly staff that was very nice even though I tried on many frames to find one that I liked. Thanks Amelie and another female staff which I did not manage to catch the name of. Brian also explained the condition of my eye really well and the eye check was super thorough (more thorough than any other places I've been to). Couldn't decide which frame I wanted and Brian was really nice about it and told me to just whatsapp him the frame I wanted another day. Was not pushy at all and super sincere, fast and reliable. Was a wonderful experience from start to end. The frame quality is also superb and very affordable compared to other brands like ow*****. If you're looking for transparent specs like myself, there was a wide variety here! They even gave me a lens spray for free with the specs so that I can keep my specs clean. They really have the customer in mind and I really appreciate that. Will definitely recommend all my friends to come here if they ever need specs:-)
Weiling Ngoh
Weiling Ngoh
2020-12-23T04:17:30+0000
very friendly and good services
Liyuan Song
Liyuan Song
2020-12-22T05:09:33+0000
服务非常好👍,我是带小孩子去配镜框,之前的在别的店配的镜框,太大了,不适合,这里很多小孩子的,还送了我们一瓶清洁眼镜液。推荐推荐!
Ben Kranen
Ben Kranen
2020-11-04T11:26:05+0000
Fantastic quality and fantastic service. They take all the necessary time to help you and are very friendly and accommodating
Marggie May Malcolm
Marggie May Malcolm
2018-11-22T03:42:28+0000
Highly recommended it. My kids have myopia and the lenses in the store can control their myopia thankfully. The staff is well trained, patient, knowledgeable, and kind. They even help clients from overseas! Positive experience!
Richardo Link
Richardo Link
2018-07-25T11:03:33+0000
24.7.2018 Very friendly and excellent services. Looking forwards to visit the shop next year. Richardo Link
David Tseng
David Tseng
2018-01-11T13:57:12+0000
to say that the service is good is an understatement. Brian is not just knowledgeable, honest, patient, kind and extremely good with children, he is definitely the best optometrist i have had the good fortune to see.the followups are extremely thorough and he doesn't leave anything to chance. for my own orth k treatment (disclaimer i'm one of the very few that has seen very slow progress), brian has actually spent several(actually many) sessions sitting down with me to brainstorm the issues, and all this without any further costs for me. he doesn't push any of the services he provides, he lays out the facts and issues that the patient/customer might face and lets them decide what course of treatment they would like to pursue, no pressure at all. he treats all his customers like old friends(obviously not good for profit) and tries to ensure they get the best deal possible. above all, he is extremely responsible and spares no expense to guarantee customer satisfaction. did i mention how good he is with children? the place is a little cramped, so prospective customers should make a call ahead to make an appointment to avoid disappointment. be patient, if he's busy, it will be well worth it in the end. cheers brian, and thank you for all your assistance so far.my only regret is that i've only recently discovered the existence of your shop, i would have saved myself a lot of anguish.
Steven Nicaud
Steven Nicaud
2017-12-15T08:13:02+0000
Jeslyn Ng
Jeslyn Ng
2017-08-21T12:58:10+0000
I was met with kind hospitality and professional service at Aerov. Brian is a friendly and welcoming guy-- he is definitely knowledgeable in his field and never hesistated to share his wealth of knowledge. Highly recommended optometrist to go to :)
Chrisc Choong
Chrisc Choong
2017-08-01T12:41:54+0000
Jenn Li
Jenn Li
2017-07-17T01:20:06+0000
Valerie JY
Valerie JY
2017-06-20T15:53:31+0000
Brilliant guy! Super considerate and friendly! I appreciate his honesty and integrity, making me feel very at ease with his service. Would defo recommend friends down for his services!!
Benedict Leong
Benedict Leong
2017-04-23T15:29:34+0000
Very personalised service by Brian. He is a true professional whose interest is only for you. Everything is explained in simple terms, and he is very detailed when reviewing my situation - without any hardsell at all. Thank you Brian.
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